I'm having trouble accessing my account; what should I do?

I'm having trouble accessing my account; what should I do?

Please check our Help center and raise a ticket if you did not find your answer there or chat with us via the chatbox.


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    • What is Souq Penny?

      Penny Souq is a B2B procurement marketplace that connects buyers directly with manufacturers and principle suppliers in KSA.
    • Who can use Penny Souq?

      Any buyer or purchaser registered in Saudi Arabia can use Penny Souq to source any items.
    • How can I contact Penny’s team if I have an issue?

      Please check our Help center and raise a ticket if you did not find your answer there or chat with us via the chatbox.
    • How can I open an account?

      Click on the Register tab on the home page, enter company details along with your regular legal data such as CR/ VAT/ and National address, and done. Our team will verify and approve your account.
    • The system is a bit complex. How can I get training?

      Penny’s team is always ready to help. We can schedule a meeting to onboard you and answer all your inquiries, either virtually or physically, according to your convenience. You can always check our Help center and raise a ticket if you did not find ...