How can I contact Penny’s team if I have an issue?

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• The system is a bit complex. How can I get training?

  Penny’s team is always ready to help. We can schedule a meeting to onboard you and answer all your inquiries, either virtually or physically, according to your convenience. You can always check our Help center and raise a ticket if you did not find ...

• What is Souq Penny?

  Penny Souq is a B2B procurement marketplace that connects buyers directly with manufacturers and principle suppliers in KSA.

• Who can use Penny Souq?

  Any buyer or purchaser registered in Saudi Arabia can use Penny Souq to source any items.

• Manual Request

  Manual Request  If you don’t find the item you are looking for or you have a big list of items, Penny Souq can help you saving your time with “Manual Request”. To request manually from Penny Souq, click on the Request Manually button at the top right ...

• I'm having trouble accessing my account; what should I do?

  Please check our Help center and raise a ticket if you did not find your answer there or chat with us via the chatbox.